It’s almost the end of 2019, and there are still a lot of marketers out there that are too afraid to pour some personality into their strategies. You know the ones I’m talking about, the ones who created and made “corporate speak” a category.
It’s those who tweet or post on LinkedIn using language that the board or some lawyers reviewed first, so it ends up sounding like all things to all people, or like nothing at all, failing to commit to a storyline.
Sure, it de-risks the post and the company, but it also reduces the possibility of a standout, and in turn, long term success for the brand. That might make sense for a quarter to quarter focused team, but for those who want to play the 5-10-15 year game, it’s quite damaging.
Brands are a lot like people. They can be interesting or boring, on a sliding scale, with 00s of shades of grey. You know an interesting person when you see them – they stand out using a few simple traits – loud voice, strong facial expressions, specific clothes, specific/expert/passion topics they speak about, clear attitudes, strong beliefs. All those flavors define them and help them show their inner uniqueness. The boring one will be the polar opposite – low voice, no facial expression, traditional, conservative clothing, talks about the weather, their commute or some other mundane topic that’s low risk, equivocal attitudes, weak or no beliefs they hold/show.
Obviously, no one is 100% interesting or 100% boring. Sometimes we are both at the same time, depending on the audience. For example, when I speak about cryptocurrencies, artificial intelligence or quantum computing around my wife, she tunes out, and tells me outright that I’m boring her and I should change the topic. When I do it with my Romanian IT group, people listen and engage with me on those topics, and soon 2 hours pass without changing the subject.
Interesting people, like interesting brands, are deeply interesting to their target audience and uninteresting to the rest. It keeps the conversation clean – only the ones who care should engage with you and your brand. The rest are time wasters, better have them focus their time and energy elsewhere.
There’s tons of literature out there about how to best do this as a marketer, so I won’t get into that. The problem is not reading it, but putting it into practice, especially in an organization that is inherently risk averse and there are non-marketing gatekeepers on how the brand should materialize externally.
As marketers, we need to let go of our fear of being too out there, too forward or too bold. That fear is what keeps us from being interesting, same as in our personal lives. Sure, there will be people who don’t like the message. Sure, you will make mistakes along the way, and some may argue that this is a sure way to get fired. Not letting go of the fear is the best way to get fired, and not just from the company, but from the entire industry and practice.
Boring marketers have a special place in the world, and that’s not on any top or podium, but in the “looking for a career change category”.