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Advertising Digital Tips

eBook Review: How to get started with Facebook Ads in B2B

Earlier this week, a friend of mine announced that he published a B2B Facebook ads guide. I got the ebook almost the same day and wanted to share a few thoughts about it here (with his permission).

I think how to’s are great subtitles, and here, “How to get started with Facebook Ads in B2B,” feels like it needs a bigger story to attach to. I would recommend going for an evocative title, something that speaks to the value of getting started with those ads – maybe brand awareness, cost optimization or untapped audiences.

The eBook starts with a contrarian view on B2B marketing trends, and tries to challenge the myth that Facebook only works for B2C/DTC brands. I would have loved to see a few goals to expect, or some sense of scope for using Facebook as a B2B channel. They anchor the ads then to the funnel – mid- and top of the funnel activities, that complement SEM and other intent based efforts. Arguing that there’s behavioral data on Facebook you can use for tracking makes sense, but an example would have helped me understand the thinking behind the theory. What are some of the attributed you use on Facebook to target a buyer audience?

I agree that Facebook is underutilized for B2B, but you compete with B2C brands, and the people you may be targeting with your B2B ad might be prime buyers for DTC brands, so your costs won’t go down that well. Something to think about.

The SMB argument is interesting, since it seems that the goal of the ebook is less about brand awareness and engagement, but more direct buys via Facebook. This certainly doesn’t work for B2B enterprise solutions, but I wouldn’t discount the leadgen component for that segment.

The options discussed below seems to steer back into enterprise, since option B specifically talks about CMOs being the target audience. I would have loved to see a more SMB example here. I’m also confused on why you would need 10-15k users for Option A, and only 200 for Option B. I would also want to understand more about collecting event data, and intent actions – what tools, what events etc.

I’m assuming that’s the pixel installation and config, but a transition would help clarify that. I would also add additional structure to the pixel setup, based on event types, going beyond the click. That’s very well done in the audience setup part of the eBook, where you leverage that traffic you collected in the pre-requisites.

Do not spam with retargeting is always good advice. No one wants to be followed around by ads.

As the eBook continues with tips and tricks, the advice is great, but I feel the need to anchor it to an example that is used throughout the book, unpacking it piece by piece, and showing what worked and what didn’t at each stage of the experimentation. This is especially important for creatives and messaging examples, as well as targeting.

I wanted to see more in the learning phase, almost expecting their story and learning, and some guidance on how many experiments to run, how big those experiments should be and where common pitfalls are, with specific examples. I’m sure they spent a sizable amount of money and time learning, it’s just not reflected here clearly enough.

Here’s what’s not that great – in the lead magnets section, the narrative shifts specifically to the SaaS platform that’s authoring the book. In the shift is not clear whether they are using this as an example or promoting some of their features, so I would recommend clarifying that. The deep dive into the platform screenshot then feels too sales-y for this eBook, which promised me Facebook Ads for B2B and instead is promoting a platform/CRM. I get the need to connect it to the product, but there are better ways to do it and you can wait until the end, or invite the reader to a separate mid-funnel doc.

The experiment section is great advice, and I would add some more detail on structuring, measuring and iterating on experiments – KPIs, duration, methods to launch, track and iterate.

The conclusion page could expand on the types of goals B2B marketers have and summarize how they can achieve them by following this eBook’s advice. This is where you can invite people to check out the platform and combine their B2B Facebook efforts with Ocean.io.

Overall, I think the eBook helps people think differently about B2B ads, but it takes a bit of time and I had to read it a few times to extract that “what would be applicable for my use case” essence.

Photo by Joshua Earle on Unsplash

Categories
Advertising Strategy

Your marketing is boring and it’s killing the business

It’s almost the end of 2019, and there are still a lot of marketers out there that are too afraid to pour some personality into their strategies. You know the ones I’m talking about, the ones who created and made “corporate speak” a category.

It’s those who tweet or post on LinkedIn using language that the board or some lawyers reviewed first, so it ends up sounding like all things to all people, or like nothing at all, failing to commit to a storyline.

Sure, it de-risks the post and the company, but it also reduces the possibility of a standout, and in turn, long term success for the brand. That might make sense for a quarter to quarter focused team, but for those who want to play the 5-10-15 year game, it’s quite damaging.

Brands are a lot like people. They can be interesting or boring, on a sliding scale, with 00s of shades of grey. You know an interesting person when you see them – they stand out using a few simple traits – loud voice, strong facial expressions, specific clothes, specific/expert/passion topics they speak about, clear attitudes, strong beliefs. All those flavors define them and help them show their inner uniqueness. The boring one will be the polar opposite – low voice, no facial expression, traditional, conservative clothing, talks about the weather, their commute or some other mundane topic that’s low risk, equivocal attitudes, weak or no beliefs they hold/show.

Obviously, no one is 100% interesting or 100% boring. Sometimes we are both at the same time, depending on the audience. For example, when I speak about cryptocurrencies, artificial intelligence or quantum computing around my wife, she tunes out, and tells me outright that I’m boring her and I should change the topic. When I do it with my Romanian IT group, people listen and engage with me on those topics, and soon 2 hours pass without changing the subject.

Interesting people, like interesting brands, are deeply interesting to their target audience and uninteresting to the rest. It keeps the conversation clean – only the ones who care should engage with you and your brand. The rest are time wasters, better have them focus their time and energy elsewhere.

There’s tons of literature out there about how to best do this as a marketer, so I won’t get into that. The problem is not reading it, but putting it into practice, especially in an organization that is inherently risk averse and there are non-marketing gatekeepers on how the brand should materialize externally.

As marketers, we need to let go of our fear of being too out there, too forward or too bold. That fear is what keeps us from being interesting, same as in our personal lives. Sure, there will be people who don’t like the message. Sure, you will make mistakes along the way, and some may argue that this is a sure way to get fired. Not letting go of the fear is the best way to get fired, and not just from the company, but from the entire industry and practice.

Boring marketers have a special place in the world, and that’s not on any top or podium, but in the “looking for a career change category”.

Photo by Faris Mohammed on Unsplash

Categories
Advertising Business Models

Brands, Content & the LinkedIn Native Content Ad Exchange

I was at the Grow with Hubspot conference in London, where LinkedIn’s Jason Miller (Senior Content Manager and author of this huge guide) and Kipp Bodnar (Hubspot CMO) held a fireside chat about the future of advertising.

After so many years and given their struggle to bring more than 1 out of 4 members per Quarter on the site, you would expect LinkedIn to showcase some sort of innovation. Especially when the revenue growth seems to have slowed down and the past two quarters have been flat.

LinkedIn Native Content Ad Exchange

If you don’t have inventory on your own website, start expanding somewhere else. Like Google did with the Google Display Network, once it realized the potential beyond search engine marketing.

So why doesn’t LinkedIn do the same with content? Their revenue is driven by the Talent Solutions, accounting for 62% of the Net Revenues this last quarter and their Marketing Solutions account for only 19%. There is a huge untapped market here because marketers have a problem:

Millions of pieces of content are published every day, but there are very few trusted ad exchanges where brands can easily place authoritative content that positions them as industry leaders. 

LinkedIn has the brand and the influence to solve this problem as a Marketing Solutions product. Just imagine if you could bid for your content to appear on the Wall Street Journal, The New York Times, Forbes, FT.com all on the same exchange. LinkedIn would provide the platform for it, share the revenues with the publishers that insert the embedding code and the brands would pay for the exposure.

LinkedIn can build this as an iteration of Pulse or buy one ad exchange / native advertising company, but they need to grow their advertising revenue base because with it, they will grow their brand and with that, the users will return more often.

What do you think about this? Would it be something that a marketing person could benefit from or should we stick to the media agency contacting the media company model?

Later edit: Recent analysis points to the fact that LinkedIn needs to pivot towards diversifying revenue sources to hedge against labor market risks.

Photo via Michael Ruiz

Categories
Advertising

Land Rover UK underperformed with its #CanAndWill campaign

A friend of mine sent me the I can and I will integrated campaign signed by Land Rover UK. Wonderful concept, great video and script execution, but I felt it could have done more on the media exposure side of things. I mean, just look at those videos (new tab, don’t worry), they have huge viral potential if people identify with them.

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(screencap from www.canandwill.co.uk)

But in order to do that, people need to see them – on Youtube, in special media projects, through ads and get traction.

Just look at these views numbers:

  1. Land Rover: Can and Will – 182,000 views
  2. Can and Will: Mike Goody – 174,000 views
  3. Carl Hester: A winning performer – 6,100 views
  4. Can and Will: Richard E. Grant – Relentless – 1,700 views
  5. Can and Will: Ellie Simmonds’ spirit of defiance – 1,800 views
  6. Can and Will: Beth Moses – 1,200 views
  7. Can and Will: Gwyn Haslock – 11,700 views
  8. Bude Pool: The resilience of community – 1,100 views
  9. Bear Grylls Can and Will reach the summit – 2,900 views

Total: 382, 500 views for a UK digital video campaign

It’s like they only invested in the first two ads and left the rest up to the internet to decide. I wonder how much they invested in the production of the latter and how much they actually put up for media buying. If you invest in high quality inspirational videos, you might as well promote them to reach at least 1-2 million views, otherwise you have little or no digital impact with them.

Sure, they’re great TV ads, but they could be so much more. All it takes is a bit more strategy. In the mean time, let’s keep an eye out for the Invictus Games, 10-14 September, where Land Rover will be an official sponsor.